I was pleased to present on the importance of engagement in social media at Get Digital 2, a seminar put on by the folks at Get Digital Seminars. I used the case study of Falk Harrison’s involvement with Pratzel’s Bakery to illustrate the importance of speedy, kind and complete engagement in the world of social media.

Thank you to Gorilla 76 and Evolve (co-owners of Get Digital Seminars) for having me. Special thanks to Derek Mabie for initially reaching out to me. Let’s do it again!