Tag Archives: ustream
Feb 8, 2012
Spreecast Provides Great Customer Service
Gary Vaynerchuk tweeted and Facebooked about his first live appearance on Spreecast, a social video platform similar to Ustream. He used to hold Ustream chats and was excited to reconnect with fans. During the live Spreecast, he said that he’s been advising the firm, and this became obvious as he struggled to get the service to work. Spreecast hustled.
When I first jumped on, I couldn’t log in, couldn’t hear Gary, and couldn’t type anything in the chat window. Apparently no one had sound. At 7pm EST, Spreecast called Gary’s mobile to help him work out the problem. With their help, he got it working and almost 200 people joined the get-together.
Gary then brought me on to chat, and we were experiencing echoes. We weren’t sure how to fix it, and Spreecast again called (pic below). After they told him that I needed headphones to make the audio work, he gave me the royal boot. I made a sad face.
Once the technology was worked out, it was a pretty cool platform. It is possible that they would not (be able to) provide the same personal customer service to lesser-known users, but I was nonetheless impressed. Not long after the Spreecast ended, I received an email that said “This Spreecast has been archived and is ready for viewing.” I was then able to not only embed it below, but grab the screenshots you see above (I wasn’t fast enough when we were on live.)
I look forward to holding my own Spreecast sometime soon.
Dec 3, 2010
Rizzo Tees Talking Social Media At Webster University School Of Business – Video
It was an honor to be invited to the George Herbert Walker School Of Business And Technology for the latest installment of their Walker Speaker Series. I participated in a panel discussion on “Bettering Your Business Using Social Media.”
I was joined on stage by fellow panelists Kathleen Manning of Monsanto, Amber Talbot of Scottrade, and Dave Collett of Weber Shandwick. Dr. Benjamin Akande, dean of the Business School, moderated our discussion. He started us off with some questions of his own, and then we took audience questions. Dr. Akande deftly moved us from one topic to the next, and I think the panel especially enjoyed engaging with the audience.
Thanks to Dr. Akande for moderating, Charla Lord for helping us out behind the scenes, and Patrick Powers for inviting me in the first place, and being an all around cool guy.
I did especially enjoy the Webster University blog post linked to above (and pictured above) that includes an autofeed of their latest tweet. That tweet was a retweet of my #FollowFriday tweet for Dr. Akande. The irony is thick and heavy, no?
Thanks again to Webster University. Let’s do it again sometime!
If the Ustream video feed above ever goes down, here’s the hour-long panel discussion on YouTube.